
Advice & guidance for QTSPs
If you need extra experience, new insights or a second opinion,
to choose the correct route.
What choices do you have to make as a confidential service?
The eIDAS regulation continues to develop. For example, eIDAS 2.0 recently emerged, introducing new electronic trust services and a European Identity Wallet for citizens and companies. Under eIDAS 2.0, the requirements for Trust Service Providers have also become stricter to guarantee higher security and reliability standards. We also expect many developments and updates in the future.
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As a trust service provider, you must closely monitor these developments to make the right choices. Critical strategic decisions include:
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Will I become a Qualified Trust Services Provider (QTSP)? Or is a TSP sufficient?
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Which trust service(s) will I set up and provide?
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Which partnerships do I enter into with suppliers and other parties?
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Do I purchase "white-label" trust services (or parts thereof)? Or do I build everything myself?
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Will I perform trust services 'remotely' or through another means?
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On which infrastructure will I run my trust service(s)?
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To which customers will I provide my trust service(s)? And do I only do this nationally or in other European countries?
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What will be my approach, and what is my roadmap?
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How do I ensure that the business case meets the set expectations?
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In fact, every trust service provider must have a good business plan, including a roadmap and approved business case, which is reviewed every year.
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​Legal framework
As a trust service provider, you must deal with strategic choices and business matters as well as the legal framework. The eIDAS regulation is, of course, a very important one, but you must also take into account AVG (GDPR), NIS2, the Telecommunications Act, and other national legislation, such as some provisions from the Civil Code.
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Therefore, it is good to draw up a clear legal framework in advance that you must comply with and ensure that you demonstrably comply with it.
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Need advice & guidance in making the right choices for your QTSP?
Our people have the experience and knowledge to help you make the right choices for establishing a trust service provider. This may include strategic or legal advice, a second opinion or simply good guidance from our people. Please contact us to see how we can help you further.

Lennert Ouwerkerk
"Trust is good; demonstrability is better"
My fascination with the intersection of technology and legislation is not just theoretical. I specialize in practical legal-technological issues related to contracts and negotiations, cloud solutions and continuity, innovation and privacy. I can help you find the right solution or provide legal-strategic advice that is grounded in real-world applications.
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Together with the House of Trust, I help trust service providers make the right strategic and legal choices regarding establishing new trust service organisations and choices regarding building, setting up, and certifying new trust services.
We are happy to help you with the issues below
Strategic advice
When are you considering setting up a QTSP? Or do you want to take over an existing QTSP? Which digital trust services will you provide? With what technology? These are all strategic issues on which we are happy to support you. Because we founded and run a QTSP ourselves, we can draw on our experiences and share them with you.
Legal framework
Complying with the applicable legal frameworks and underlying standards, which change regularly, is an important starting point for being a QTSP. Therefore, part of our services includes good legal support and guidance. We inform you of the relevant laws and regulations and clarify what this means for your project or organisation.
Business plan and roadmap
We can help you develop a QTSP business plan, roadmap and the associated business. Realistic but ambitious goals, activities and timelines are necessary to achieve your ambitions on a project basis. If you are considering setting up a QTSP from scratch, consider at least a lead time of 1-2 years.s case to give direction and content to the chosen strategy
